Refund Policy

Software

Items that cost £5 or less are non-refundable. Items that cost more than £5 are eligible for a refund within 30 days of purchase. If you would like a refund, please use the email address in green footer section below stating your name and the date you purchased the product.

The Wormwood Deceptions Printed and E Book

As with the purchase of most novels, neither of these items are refundable.

Prove it Mathematically Club

Details of the refund policy for this maths club are provided as a download document titled Conditions of Sale when a parent signs their child up for the club.

Refund Handling

If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 10 days of your refund approval date.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us using the email in the green box at the bottom of this page.